The last backup could not be completed because of poor network conditions.


I upgraded to the 2T iCloud and now I keep getting this message an have great WiFi connection. “The last backup could not be completed because of poor network conditions”


Posted on Jul 9, 2023 7:47 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 10, 2023 11:23 AM

Hello randal126,


Thank you for reaching out to Apple Support Communities.


These recommendations can help with your network:


"Router settings

To ensure that your devices can connect securely and reliably to your network, apply these settings consistently to each Wi-Fi router and access point, and to each band of a dual-band, tri-band, or other multiband router. Before changing the settings, you should take these steps:

  • Back up your existing settings, in case you need to restore them.
  • Install the latest firmware updates for your router. This is generally done from the app or webpage that you use to administer the router.
  • Update the software on your other devices, such as on your Mac and on your iPhone or iPad, to ensure that they have the latest security updates and work best with each other.

After changing the settings, you might need to forget the network on each device that previously joined the network. This ensures that the device uses the router's new settings when rejoining the network."

  

Additional details can be found here: Recommended settings for Wi-Fi routers and access points


If the issue persists, can you provide a few more details? Are you able to test on another network? Also, is this your first backup?


Cheers!


1 reply
Question marked as Top-ranking reply

Jul 10, 2023 11:23 AM in response to randal126

Hello randal126,


Thank you for reaching out to Apple Support Communities.


These recommendations can help with your network:


"Router settings

To ensure that your devices can connect securely and reliably to your network, apply these settings consistently to each Wi-Fi router and access point, and to each band of a dual-band, tri-band, or other multiband router. Before changing the settings, you should take these steps:

  • Back up your existing settings, in case you need to restore them.
  • Install the latest firmware updates for your router. This is generally done from the app or webpage that you use to administer the router.
  • Update the software on your other devices, such as on your Mac and on your iPhone or iPad, to ensure that they have the latest security updates and work best with each other.

After changing the settings, you might need to forget the network on each device that previously joined the network. This ensures that the device uses the router's new settings when rejoining the network."

  

Additional details can be found here: Recommended settings for Wi-Fi routers and access points


If the issue persists, can you provide a few more details? Are you able to test on another network? Also, is this your first backup?


Cheers!


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The last backup could not be completed because of poor network conditions.

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