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Will I be able to charge my phone again? (wet connector on iPhone 11)

Will I be able to charge my phone again? (wet connector on iPhone 11)

Posted on Jul 9, 2023 11:01 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 10, 2023 12:43 PM

Hi there Disters,


If your iPhone has been exposed to liquid and isn't charging, you'll want to start with these steps:


If your iPhone has been exposed to liquid, unplug all cables and do not charge your device until it’s completely dry. Using accessories or charging when wet may damage your iPhone. Allow at least 5 hours before charging or connecting a Lightning accessory.

To dry iPhone, tap it gently against your hand with the Lightning connector facing down to remove excess liquid. Leave the device in a dry area with sufficient airflow. Placing the device in front of a fan blowing cool air directly into the Lightning connector may help the drying process.

Do not dry your iPhone using an external heat source or insert a foreign object into the Lightning connector such as a cotton swab or a paper towel.

You'll find this information here: Important handling information for iPhone - Apple Support


If your iPhone still isn't working or won't charge, you'll want to have it inspected and serviced. This link will help you get started: iPhone Repair & Service - Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Jul 10, 2023 12:43 PM in response to Disters

Hi there Disters,


If your iPhone has been exposed to liquid and isn't charging, you'll want to start with these steps:


If your iPhone has been exposed to liquid, unplug all cables and do not charge your device until it’s completely dry. Using accessories or charging when wet may damage your iPhone. Allow at least 5 hours before charging or connecting a Lightning accessory.

To dry iPhone, tap it gently against your hand with the Lightning connector facing down to remove excess liquid. Leave the device in a dry area with sufficient airflow. Placing the device in front of a fan blowing cool air directly into the Lightning connector may help the drying process.

Do not dry your iPhone using an external heat source or insert a foreign object into the Lightning connector such as a cotton swab or a paper towel.

You'll find this information here: Important handling information for iPhone - Apple Support


If your iPhone still isn't working or won't charge, you'll want to have it inspected and serviced. This link will help you get started: iPhone Repair & Service - Apple Support


Take care.

Will I be able to charge my phone again? (wet connector on iPhone 11)

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