You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I think my IPhone has been hacked. What do I do?

I think my iPhone has been hacked. What do I need to do?

Posted on Jul 9, 2023 11:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 9, 2023 12:07 PM

A message popped up on my phone this morning after I was doing a Google search saying “your IPhone has been hacked”. I haven’t done anything since then but ask this question, “how do I know if my phone has been hacked”?

9 replies

Jul 9, 2023 12:17 PM in response to HollandCoffee

As Bob Timmons pointed out, you do not have to worry about your phone being hacked, as this is not possible on an iPhone that is not jailbroken and you have not given out your passcode/password.


Just do not respond or tap a link in the message asking for any personal information. The message is looking for information from you, as there is no warning from your iPhone or Apple that would come up saying your phone has been hacked.

Jul 9, 2023 12:21 PM in response to HollandCoffee

This is a common scam message that is trying to trick you into buying useless software that will do nothing to help your phone......or worse, providing personal information about yourself.


Do NOT open any of the links in a message like this unless you want to let the scammers know how to contact you in the future.


Delete the message and the others like it that you will see in the future.


How do you know that your phone has been hacked?


Tap Settings, then tap (Your Name) near the top of the screen

Look at the list of devices

If you see a device that you do not recognize, you may have an uninvited guest

But, as you will see......you don't.


Jul 9, 2023 12:27 PM in response to HollandCoffee


A few things to consider, one of them is check and 'clear history and cookies' from Safari iOS.

Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support

//support.apple.com/en-us/HT201265


"Learn how to delete your history, cookies, and cache in Settings."

Some adequate ideas are presented in this official Support article.

[PS: check 'google accounts' security settings, if you've gmail, etc.]


Jul 10, 2024 9:03 AM in response to Robertjames2008

Robertjames2008 wrote:

I’m not good at working this I know I have a sign come up saying that my phone has been hacked. Need help with this please. I’m old and had a Stroke


You can either choose to learn to be skeptical about what is presented to you (particularly with advertisements involving fear, and advertisements using words like HACKER! and VIRUS!), or you’re going to get your finances clobbered, your data pillaged, apps you definitely don’t need and don’t want, and your day otherwise worsened.


Yes, this is an advertisement.


Probably an advertisement for an add-on VPN app, if recent reports are any indication. You don’t need a VPN. (Not outside of accessing the internal private network of an affiliated organization.)


Here is what Apple suggests around these scams: Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support




I think my IPhone has been hacked. What do I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.