Not getting ask to buy notification
Not receiving ask to buy notifications on primary account. Where am I missing a step?
iPad, 16
Question marked as
User profile for user:
Sparks0829
User level:
Community Specialist
Hi there Lando18,
If Ask to Buy isn't working as expected, try the steps below to see if they resolve the issue for you:
Things to try first
1. Make sure that both you and your child have updated to the latest iOS or iPadOS on your iPhone or iPad, and the latest macOS on your Mac.
2. If you turned on Focus on your device, either turn it off so that you can receive notifications, or check your Focus settings to make sure that you can receive Time Sensitive notifications like Ask to Buy requests.
3. Try changing the name of your device, and check that you and your child's devices have different names. To see and change the name of a device, go to Settings > General > About > Name.
If the issue persists afterwards, work through the remaining suggestions in this support article: If Ask to Buy isn't working - Apple Support
Take care.