Just bought new TCL 50 inch Roku tv from BestBuy. Everything works great but I cannot sign in to Apple tv--the app gives repeated error code N/64AB1D86. Email sign in and password are correctly entered. I have deleted and reinstalled the Apple TV app. Both Roku and Apple TV are up to date in software. Very frustrating. Help appreciated
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7117X,
Thanks for trying to help but your suggestion did not work. I finally got Apple Tv to work by turning the TV on and off and changing internet connections. Very irritating but finally worked. I have two other TCL TV's and had the same issue with them. Thanks again for trying.
Thanks for trying to help but your suggestion did not work. I finally got Apple Tv to work by turning the TV on and off and changing internet connections. Very irritating but finally worked. I have two other TCL TV's and had the same issue with them. Thanks again for trying.
Hey there MFCBEACH,
We understand you're having trouble signing into Apple TV+ on your Roku TV. We'd be happy to provide information to help you address this.
Are you able to select the option to sign in later? Once you get past that screen, you should see an option to sign from settings on the TV+ app.
Let us know the results.
Kind regards.
Have this issue on my RokuTV Plus model G853 running OS 12.5.0 build 4167 and AppleTV app 13.5 build 56. AppleTV app does not give an Activation Code on this OS like it did and still does on earlier Roku OS versions, so you can not activate the AppleTV app via code. If you try to log in with your email and password the AppleTV app fails and just spits out error codes. Roku support says it is an Apple support issue. AppleTV support says it is a Roku support issue. So the only ?support? I've got from Roku and/or AppleTV is finger-pointing at the other. No attempt by either company to work with the other for the benefit of their customers. Customers just left stuck in the middle with no solution.
TCL Roku Apple TV error
