Can't connect any games to Facebook on my iPad

Question

Level 1

6 points

Can't connect any games to Facebook on my iPad

I can't connect any games to Facebook on my iPad and I've tried everything I saw on Google. I've uninstalled the app, logged out on safari or other browsers, allowed all permissions, allowed it from the Facebook app,

deleted the password stored on the iPad, limited tracking, and every game I've tried to use, it always says there's an error and it can't connect to Facebook. When I log in from the game app, I get an email saying that I've logged in from Facebook to that game but none of the game apps appear to be connected to Facebook.

I'm desperate, I don't know what else to do.

iPad, iPadOS 16

Posted on Jul 9, 2023 5:29 PM

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Answer 1

Eric_G1

Community Specialist

Jul 10, 2023 5:37 PM in response to Marga_ps

Marga_ps,

Are you able to successfully have other internet-based apps connect at the moment on the same device? This could include things other social media apps, Mail, Safari, etc. Testing that out can help to confirm the iPad's connection is working well.

If possible, you can also try connecting the iPad to a different Wi-Fi connection.

If other apps are working well for their internet connection, and the issue seems to only affect the Facebook app, then the best path forward will be to reach out to the developers of the Facebook app for additional help with their app: Facebook Help Center

Cheers.

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Answer 2

Bryan_K1

Community Specialist

Jul 10, 2023 3:20 PM in response to Marga_ps

Hello Marga_ps,

Thanks for using the Apple Support Communities!

If you're having trouble with Facebook games not working as expected, you'll need to reach out to Facebook support directly. They'll be able to look into that with you and see what's going on.

You can reach out to them here: Facebook Help Center

Take care!

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Answer 3

Marga_ps Author

Level 1

6 points

Jul 10, 2023 5:31 PM in response to Bryan_K1

The problem is not with Facebook because I can connect games to Facebook in my Android cellphone. The problem is only happening on my iPad. Also, they are normal games, just that they allow you to sync with the Facebook account and that's not happening. Just on the iPad.

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Answer 4

Piper76R

Level 1

12 points

Dec 26, 2023 1:31 PM in response to Bryan_K1

Did that. Didn't work. Wanted me to use the help icon and there is not one.

[Edited by Moderator]

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Can't connect any games to Facebook on my iPad

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