Hello natsully,
Thank you for using Apple Support Communities. Thank you for clarifying your issue with us. If your details are not populating correctly when you call folks, we can recommend some troubleshooting steps you can try. Follow these steps below:
1.) Try restarting your device to refresh things: Restart your iPhone - Apple Support
2.) Contact your carrier to confirm your caller ID details are properly set up.
3.) Make sure that all updates have been installed on your iPhone. This can usually help with unique issues, since updates include fixes. Just in case, this link can guide you through the update process: Update your iPhone or iPad - Apple Support
1.)Back up your device using iCloud or your computer.
2.)Plug your device into power and connect to the internet with Wi-Fi.
3.)Go to Settings > General, then tap Software Update.
4.) If you see more than one software update option available, choose the one that you want to install.
5.) Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do: If you forgot your iPhone passcode - Apple Support
If these steps don't help, consider reaching out to Apple Support for help. They might have to investigate this issue further with you. Use this link to reach them: Get Support
Thank you for using Apple Support Communities. Take care.