iCloud Shortcut Sharing

Hello,


I’m trying to open an iCloud shortcut link and it’s giving me “Can’t connect to Gallery error”


If I try to open the link in the browser it says “Not Found Unable to find Shortcut”


I’ve tried to troubleshoot by restarting my iPhone, disconnecting from Wi-Fi and resetting my network settings.


I’m in contact with the creator who has access and says his link works fine.


I’ve tried multiple shortcut sharing links and they all say the same thing.


Nothing has worked, is the iPhone Shortcut Gallery having issues?

iPhone 13 Pro

Posted on Jul 9, 2023 6:01 PM

Reply
1 reply

Jul 10, 2023 3:41 PM in response to PVtDonutDJ88

Hi PVtDonutDJ88,


Thank you for participating in the Apple Support Communities. We understand you're receiving an iCloud shortcut link error "Can't connect to Gallery error". You'll want to make sure the shortcut link was shared using these steps: Share shortcuts on iPhone or iPad - Apple Support.


  1. "In the Shortcuts app  on your iOS or iPadOS device, tap  on a shortcut.
  2. In the shortcut editor, tap , then do one of the following:
  • Share a shortcut through an app: Tap an app (such as Messages or Mail) in the row of share options, then use the app to send the link.
    • When the recipient taps the link, a description of the shortcut is displayed. When the recipient taps Get Shortcut, the shortcut is added to their shortcuts collection.
  • Share a shortcut as a copied link: Tap Copy iCloud Link, tap Copy Link, then paste the link into a sharing app (such as Messages or an email app).
    • When the recipient taps the link, a description of the shortcut is displayed. When the recipient taps Get Shortcut, the shortcut is added to their shortcuts collection.

Tip: You can also share a shortcut by tapping the down arrow next to the shortcut name in the shortcut editor, then choosing Export File."


You may also want to try connecting to a different Wi-Fi network or trying over cellular data to see if the issue persists. This can help rule out a network issue.


Take care.


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iCloud Shortcut Sharing

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