Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Early 2015 MacBook Pro OS not updating

Hi all


I am writing to inquire if anyone might be able to assist me. My mother owns an early 2015 MacBook Pro, which she primarily uses for streaming services such as Netflix. However, I have encountered an issue where I am unable to update the operating system beyond OS X Yosemite. As a result, none of the browsers I have tried will update their software, rendering them incompatible with Netflix. Is there a solution to this issue, or would it be advisable to purchase a new laptop for my mother?


Thank you for your time and assistance

MacBook Pro 13″, macOS 11.7

Posted on Jul 10, 2023 1:14 PM

Reply
2 replies

Early 2015 MacBook Pro OS not updating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.