Touch and heat issue iphone xs max

Hello RichardG26,

If your device is getting warm, please check out the information in this link, which outlines some situations when your device may get warm, and how to help keep your device within the range of acceptable operating temperatures: If your iPhone or iPad gets too hot or too cold

Your device might get warm

You might notice that your device feels warmer when you:

* Set up your device the first time

* Restore from a backup

* Wirelessly charge your device

* Use graphics-intensive or processor-intensive apps, games, or features, including augmented-reality apps

* Stream high-quality video

These conditions are normal, and your device will return to a regular temperature when the process is complete or when you finish your activity. If your device doesn't display a temperature warning, you can keep using your device.

If your device gets too warm

iOS and iPadOS devices have built-in protections to prevent overheating. If the interior temperature of your device exceeds the normal operating range, your device will protect its internal components by attempting to regulate its temperature. 

Avoid these conditions and activities because they might change the performance of your device:

* Leaving your device in a car on a hot day.

* Leaving your device in direct sunlight for an extended period of time.

* Using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, playing a graphics-intensive game, or using augmented-reality apps.

If the interior temperature of your device exceeds the normal operating range, you might notice these changes:

* Charging, including wireless charging, slows or stops.

* The display dims or goes black.

* Cellular radios enter a low-power state. The signal might weaken during this time.

* The camera flash is temporarily disabled.

* Performance slows with graphics-intensive or augmented-reality apps or features.

Additionally, if you're navigating, your device might show this alert and turn off the display: "Temperature: iPhone needs to cool down." Navigation still provides audible turn-by-turn directions. When approaching a turn, the display will illuminate to guide you through the turn.

As for the issue with touch, can you let us know more about that, so we can help? Is the screen not responding as expected to touch, or something else?

If the screen isn't working on your iPhone isn't working as expected, please check out the suggestions here, which may help with that issue as well: If the screen isn't working on your iPhone or iPad

Thanks!