Overheating iPhone 14 pro

I bought this phone in January I have had several iPhones before and I never had this issue, the phone overheats very fast and gets very hot even when I’m only using just one app such as maps. Now in summer time I cannot use it when I’m outside because it gets black immediately, it even gets hot when it’s just in my handbag and I am not using it. Could the Apple warranty cover this?

iPhone 14 Pro, iOS 16

Posted on Jul 10, 2023 4:12 PM

Reply
3 replies

Jul 11, 2023 2:52 PM in response to kl1998

Hey there kl1998,


We'd like to help rule out some possible causes, along with learning more about what's happening:


  1. You mentioned that your iPhone 'gets black' when using it outdoors, but are we correct in understanding that your iPhone powers itself off when using it outdoors? The more details you provide about this, the better we'll understand what's happening.
  2. Is it being used within its temperature range? Check for the range near the top here: If your iPhone or iPad gets too hot or too cold
  3. We see you have iOS 16 installed, but the latest version is iOS 16.5.1. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then update: Update your iPhone or iPad


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Overheating iPhone 14 pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.