iCloud Connection error

Why my iCloud failed to login normally with the right password and verification, keeps showing error?

MacBook Pro (M1, 2020)

Posted on Jul 10, 2023 8:51 PM

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Question marked as Best reply

Posted on Jul 10, 2023 9:00 PM

Kjong1 Said:

"iCloud Connection error: Why my iCloud failed to login normally with the right password and verification, keeps showing error?"

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thank you for the screenshot.


Troubleshooting iCloud Logins:

Some tips to try...

A. Go here: If you can't Connect or Sign in to iCloud - Apple Support


B. Try Safe Mode:

In Safe Mode, login items do not run, and corrupt system files(i.e. caches) are intentionally reset as a way to fix issues

  1. Boot: in to Safe Mode: [Hold Down: shift key upon boot].
  2. Log in: as same user
  3. Wait: 30 seconds
  4. Restart; your Mac
  5. Log in: as same user
  6. Perform another login


C. Restart your Router:

Poor off your router for 30 seconds, and then power it back on. Try this once more.


D. Disable VPNs:

Are you connected to a VPN? If so, disconnect form it while logging in.


E. Try Later On:

There is likely an error connecting to Apple's servers. So, try this tomorrow, or later in the day. Utility work may be taking place down the street.

4 replies
Question marked as Best reply

Jul 10, 2023 9:00 PM in response to Kjong1

Kjong1 Said:

"iCloud Connection error: Why my iCloud failed to login normally with the right password and verification, keeps showing error?"

-------


thank you for the screenshot.


Troubleshooting iCloud Logins:

Some tips to try...

A. Go here: If you can't Connect or Sign in to iCloud - Apple Support


B. Try Safe Mode:

In Safe Mode, login items do not run, and corrupt system files(i.e. caches) are intentionally reset as a way to fix issues

  1. Boot: in to Safe Mode: [Hold Down: shift key upon boot].
  2. Log in: as same user
  3. Wait: 30 seconds
  4. Restart; your Mac
  5. Log in: as same user
  6. Perform another login


C. Restart your Router:

Poor off your router for 30 seconds, and then power it back on. Try this once more.


D. Disable VPNs:

Are you connected to a VPN? If so, disconnect form it while logging in.


E. Try Later On:

There is likely an error connecting to Apple's servers. So, try this tomorrow, or later in the day. Utility work may be taking place down the street.

Jul 11, 2023 7:35 PM in response to Kjong1

Kjong1 Said:

"Not helpful, still showing same error even after multiple reset"

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Contact Apple Support:

There is an error connecting to Apple's server. Being that you still cannot log in, then contact Apple Support, to figure out why exactly this is occurring.


Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

iCloud Connection error

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