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Depth camera issues

Face ID is disabled it says something about camera depth

Posted on Jul 11, 2023 5:28 AM

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Question marked as Top-ranking reply

Posted on Jul 11, 2023 5:49 AM

This iPhone User Guide describes setup and use of FaceID on supported models of iPhone:

Set up Face ID on iPhone - Apple Support


If FaceID has been disabled, you’ll need to follow this guidance:

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you unable to resolve a problem, you would be well advised to seek assistance directly from Apple Support:

Official Apple Support


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your device:

Genius Bar Reservation and Apple Support Options - Apple

2 replies
Question marked as Top-ranking reply

Jul 11, 2023 5:49 AM in response to Matt815

This iPhone User Guide describes setup and use of FaceID on supported models of iPhone:

Set up Face ID on iPhone - Apple Support


If FaceID has been disabled, you’ll need to follow this guidance:

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you unable to resolve a problem, you would be well advised to seek assistance directly from Apple Support:

Official Apple Support


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your device:

Genius Bar Reservation and Apple Support Options - Apple

Depth camera issues

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