Apple Pay identify verification failed Georgia drivers license other all bank cards . In corporate office not resolve illegal identity. My case still pending. I did phone restart. I did phone update. Corporate also updated my phone. Still Apple Pay identify verification failed.
Sorry to hear that. Please read below to learn what to do over next 30 days.
I can understand the challenges you’re facing. Here are several links to support articles that address a few of the challenges,
Identity verification for Apple Card or Apple Cash - Apple Support
These IDs need to match your Name, Current Address, DOB, Social Security Number,
• State issued Drivers License or State ID – must have current address, correct DOB, SSN, full legal name and not be expired
• TransUnion credit report and you can get a free copy of your credit report at this link — all the information must match your State issued Drivers License.
https://www.annualcreditreport.com/index.action
• Apple ID. You can edit/adjust your information with help from this article,
Update the birth date associated with your Apple ID - Apple Support
• Lastly your application for Apple Card MasterCard must match all the above information.
A common error is expired Drivers License, and using an incorrect address or address that can’t be verified.
Why is positive ID required?
The Patriot Act requires that lenders, banks etc obtain a confirmed ID.
“To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.”
Sorry to hear that. Please read below to learn what to do over next 30 days.
I can understand the challenges you’re facing. Here are several links to support articles that address a few of the challenges,
Identity verification for Apple Card or Apple Cash - Apple Support
These IDs need to match your Name, Current Address, DOB, Social Security Number,
• State issued Drivers License or State ID – must have current address, correct DOB, SSN, full legal name and not be expired
• TransUnion credit report and you can get a free copy of your credit report at this link — all the information must match your State issued Drivers License.
https://www.annualcreditreport.com/index.action
• Apple ID. You can edit/adjust your information with help from this article,
Update the birth date associated with your Apple ID - Apple Support
• Lastly your application for Apple Card MasterCard must match all the above information.
A common error is expired Drivers License, and using an incorrect address or address that can’t be verified.
Why is positive ID required?
The Patriot Act requires that lenders, banks etc obtain a confirmed ID.
“To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.”
Please call Green Dot Bank, issuer and servicer of Apple Cash prepaid debit card.
Contact Green Dot Bank by calling (877) 233-8552
If they can’t resolve the issue, try contacting us Apple Support Community again.
green dot service only provides for scammers not legal persons or governments id holder they have on identification number. Apple support, apple corporate office, Apple Cash specialist, Green dot all is costumer service number and at employee is not resolve. They all depended for review but they not verified for Georgia drivers license and all my other bank card linked have with transactions lolz
Thank you for posting in Apple Support Community. If I understand correctly, you’re having issues verifying your identification for Apple Cash or Apple Card MasterCard, is that correct?
Apple Cash restricted. Morgan Stanley debit cards linked Georgia driver license linked.
Thank You. I called. Costumer service say 30 days after again id inform fill.
30 Days done but not resolved. Still my Apple Cash restricted. Apple support and green dot bank both not good service.
Did you call Green Dot Bank? Did you review the information I provided and verify the information I requested you to do?
Yes sir I called green dot and provided information review they say you apples cash use unfortunately. I was asked they don’t have perfect answer.
I understand English may not be your first language, but I don’t understand what you’ve written. Maybe try you native language and I can try to translate.
Still Apple Cash Restricted!!
Identify verification failed
