Unable to make a purchase in rise of empires

Unable to make a purchase in rise of empires

Posted on Jul 11, 2023 8:05 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2023 9:25 AM

Do you get any error message?

You may need to Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you want to use your Apple Account balance, you need to set your Apple Account balance as your default payment.


 

See also ⤵️

What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


FYI: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.

 

Check also -> If your payment method is declined in the App Store or iTunes Store, see -> 

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

How to complete your purchase if a payment failed or was declined

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase


If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


-----

See Rise of Empires info about the subscription.


--Subscription content: You will be subscribing to the in-game content: Imperium Supply, after subscribing, these awesome rewards can be claimed daily during its duration:

1 - Advanced Recruitment Ticket

2 - 50k Gold

3 - 100k Marble

4 - 48k Iron


--Subscription Duration: 1 Month (Monthly Subscription Product)

--Subscription Cost: $9.99/Month

--Payment: iTunes Account Payment after User Confirmation

--Cancelation: If Cancelation is required, you can cancel the subscription in your iTunes/Apple ID account settings 24 hours before the end of the subscription duration expiration.


--Subscription Continuance: The iTunes account will deduct the funds 24 hours before the duration, after the deduction, the subscription will be renewed for another cycle

1 reply
Question marked as Top-ranking reply

Jul 11, 2023 9:25 AM in response to Douglascollyer

Do you get any error message?

You may need to Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you want to use your Apple Account balance, you need to set your Apple Account balance as your default payment.


 

See also ⤵️

What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


FYI: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.

 

Check also -> If your payment method is declined in the App Store or iTunes Store, see -> 

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

How to complete your purchase if a payment failed or was declined

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase


If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


-----

See Rise of Empires info about the subscription.


--Subscription content: You will be subscribing to the in-game content: Imperium Supply, after subscribing, these awesome rewards can be claimed daily during its duration:

1 - Advanced Recruitment Ticket

2 - 50k Gold

3 - 100k Marble

4 - 48k Iron


--Subscription Duration: 1 Month (Monthly Subscription Product)

--Subscription Cost: $9.99/Month

--Payment: iTunes Account Payment after User Confirmation

--Cancelation: If Cancelation is required, you can cancel the subscription in your iTunes/Apple ID account settings 24 hours before the end of the subscription duration expiration.


--Subscription Continuance: The iTunes account will deduct the funds 24 hours before the duration, after the deduction, the subscription will be renewed for another cycle

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Unable to make a purchase in rise of empires

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