Telephoto lens stabilization 11 Pro

My telephoto lens seems to have lost stabilization. It shakes and goes in and out of focus. If I tap the phone while using telephoto lens the image shakes wildly. The 1x lens has no issue. Tried doing a full reset to factory and restore from iCloud, still same problem. All apps using camera have same issue, so I think it may be hardware.

Is it possible for a single lens to break in this way?

It is out of warrantee, so no one will look at performing the hardware fix. I can change the camera out myself, but wonder if I would be wasting my time....

Thanks.

iPhone 11 Pro, iOS 16

Posted on Jul 11, 2023 9:34 AM

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Jul 11, 2023 9:42 AM in response to SravanKrA

I went to an authorized service outlet through "getsupport.apple.com" and was told the fix was replacement as the phone is out of warrantee unless I ship the phone to Apple for further diagnosis. (I have no genius bar nearby). This would mean no phone for 3 weeks minimum... YIKES! Looking for opinions on whether this is more likely a hardware or firmware/software issue.

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Telephoto lens stabilization 11 Pro

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