Cannot get my Apple Watch to respond at all

I cannot get my Apple Watch to come on at all. Screen is black, and holding down side buttons for a forced restart or shut down doesn’t work. Ideas?

Apple Watch Series 6, watchOS 9

Posted on Jul 11, 2023 1:10 PM

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Question marked as Top-ranking reply

Posted on Jul 12, 2023 11:15 AM

Hey npseigle,


Thanks for sharing the steps you have already tried to get your Apple Watch to power on, let's see what we can do to help.


When you connect your Apple Watch to a charger it should respond and display either a green or red lightning bolt. Green is charged, and red it needs to be charged. If you get no response when connecting it to the charger try these steps.

  • Use a different charger (if you have one available)
  • Use a different power outlet


You can find more suggestions here: If your Apple Watch won't charge or it won't turn on - Apple Support


After trying these steps, if you are still unable to get your Apple Watch to respond, please use this link to contact Apple Support so they can look into this with you further.



Good luck!

1 reply
Question marked as Top-ranking reply

Jul 12, 2023 11:15 AM in response to npseigle

Hey npseigle,


Thanks for sharing the steps you have already tried to get your Apple Watch to power on, let's see what we can do to help.


When you connect your Apple Watch to a charger it should respond and display either a green or red lightning bolt. Green is charged, and red it needs to be charged. If you get no response when connecting it to the charger try these steps.

  • Use a different charger (if you have one available)
  • Use a different power outlet


You can find more suggestions here: If your Apple Watch won't charge or it won't turn on - Apple Support


After trying these steps, if you are still unable to get your Apple Watch to respond, please use this link to contact Apple Support so they can look into this with you further.



Good luck!

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Cannot get my Apple Watch to respond at all

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