Unable to install stock Apple apps on iPhone

I am happy to hear the issue had been resolved for some, unfortunately for me none of the solutions posted here have worked. After trying a million other things I called Apple Support, the rep initially was "clueless" as to why it was happening, after I asked more questions she did confirm my payment method, the same I have been using for years, could not be added to my account anymore. Again, no specific response as to why not. She kept insisting I needed to add another card number which I insisted I did not want to do that/have no reason to do that/apple was not that important in my life to now have to get out of my way to accommodate them. She gave up and told me the only other way was to buy a Gift Card ( Apple, Visa, MC, etc) and to add it to my account. 🤷‍♀️

Here’s how I got it to work

Go to the App Store home page

scroll all the way down

sign out

sign back in

Had the same problem on an iPhoneX with iOS 16.7.8. Disabling the VPN I had running in the background on my device allowed reinstalling the standard Apple apps.

I turned off/on AppStore access to data, and it worked

Hello waqar42,

Congratulations on your new iPhone 14!

If you have issues downloading apps on your iPhone, you can take these relevant steps to solve it:

If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad

Try this if you have an issue when you update or download apps from the App Store on your iPhone or iPad.

1. Manually update the app

Learn how to manually update an app

2. Add a payment method

You might need to have a valid payment method on file, even if the app that you want to download is free.

Add a payment method

3. Resolve a problem with your payment method

If your payment method is expired, declined, or failed, or a message says 'billing problem with previous purchase'

4. Prioritize the download

From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download.

5. Restart your device

Restart your iPhone or iPad, then check to see if you can download or update apps.

Restart your iPhone

Restart your iPad

If you still can't download or update apps

Contact Apple Support

As suggested above, if you still can't download or update apps you should contact Apple Support directly. Here's how to do that: Get Support They'd need to take it from here.

Note: When you do contact Apple Support, let them know which method you used to set it up from a backup. For example, were you using an iCloud backup or did you use a computer backup? As that will help them to determine how they could proceed.

Take care.

If you’re unable to install iPhone default apps, go to; Settings>mobile data>Enable mobile data and then scroll down as u look for “MOBILE DATA” statistics and select App Store>and if it’s off, select WLAN and Mobile Data.

After enabling that setting, your iPhone default apps will be able to install automatically so long as u hv a data bundle activated.

Uncle Jo

[Edited by Moderator]

For anyone having the same issue the only thing that work (among all listed work arround) for me is to switch my location with my vpn

Go to settings>general>transfer or reset iPhone>reset>reset setting, trust me this might work, it worked on one of our clients iPhone 14

For anyone with an older iPhone that is no longer supported by new iOS updates, here's what you need to do:

• Open App Store
• Tap on your profile icon in the upper-right corner
• Tap "Purchased"
• Tap "My Purchases"
• Find each app you're having trouble with and tap to download it

This will allow you to download the latest *compatible version* with your phone, meaning an older version that still works with your iOS version.

remove the icon from home screen then search that icon from home screen it will take 10 to 15 seconds and will download

Look here -

If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

badri115 wrote:

May new iPhone apple is not allowing me to

download apps

Look here -

If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

I am currently having this problem too on my iPhone 15 pro and Apple Watch Ultra 1 , I reset both my watch and iPhone and after setup all built in apps are not installing but apps downloaded from App Store downloads just fine , this is the first time I’ll ever experience this and it started to occur after iOS17.3 and watchOS10.3 update

Yeah i have 2 verified cards on my iphone 14 pro max and whenever i try to download something thats free it says “ verification required” and it has me put in my Apple ID password which I do and then it brings me to my cards and then all my cards say failed when on my family members android they work fine and then I delete the cards and I’ll re-add them yet. It still won’t let me download the app even though it’s free, and after I add all the card information, it’ll add the card back on, but then tells me I need to verify it again, but won’t give me a way to verify it.

Lately, whenever I try to get a new app I use double-click and Apple doesn’t download the app and the GET button turns back on - a vicious circle: you press GET again and double click and just goes back to GET w/o downloading!!