I am trying to restore backup from Mac to iPhone but it's not showing up in my finder?

Sometimes it shows up and disappears but it's very rare. I'm using original cable and the iphone is charging. I tried different iphones and they show up normally. The iphone is stuck on "Connect to Mac or PC with Itunes"

iPhone 13

Posted on Jul 11, 2023 4:24 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2023 12:14 PM

Greetings Ataha37,


We'd like to provide you with a few steps that may be able to assist you with restoring your iPhone from a backup, using your Mac:


1. "Update your Mac or PC

Update your Mac. Or if you have a PC, get updates from Microsoft. If you're using iTunes, make sure that you have the latest version of iTunes.


2. Plug your device directly into your computer

Plug your iPhone, iPad, or iPod directly into your computer's USB port (not into an attached keyboard or USB hub). Make sure that the cable is in good condition.

Make sure that your device is unlocked. If prompted, trust your device.

If you still see an error alert, try a different Apple USB cable or switch to a different USB port on your computer.

 

3. Restart your computer and your device

Turn off your computer, then turn it on again. Next, restart your device.

Learn how to restart your iPhonerestart your iPad, or restart your iPod touch.

 

4. Check your computer’s security software

You might need to update, change, or uninstall software that could be interfering with your computer's connection with iTunes.

 

5. Use a different computer

Update or restore your device on another computer that uses a different network."


More details here: If you see an error when you update or restore your iPhone, iPad, or iPod


Thanks for connecting with Apple Support Communities.

Best regards!

 


1 reply
Question marked as Top-ranking reply

Jul 12, 2023 12:14 PM in response to Ataha377

Greetings Ataha37,


We'd like to provide you with a few steps that may be able to assist you with restoring your iPhone from a backup, using your Mac:


1. "Update your Mac or PC

Update your Mac. Or if you have a PC, get updates from Microsoft. If you're using iTunes, make sure that you have the latest version of iTunes.


2. Plug your device directly into your computer

Plug your iPhone, iPad, or iPod directly into your computer's USB port (not into an attached keyboard or USB hub). Make sure that the cable is in good condition.

Make sure that your device is unlocked. If prompted, trust your device.

If you still see an error alert, try a different Apple USB cable or switch to a different USB port on your computer.

 

3. Restart your computer and your device

Turn off your computer, then turn it on again. Next, restart your device.

Learn how to restart your iPhonerestart your iPad, or restart your iPod touch.

 

4. Check your computer’s security software

You might need to update, change, or uninstall software that could be interfering with your computer's connection with iTunes.

 

5. Use a different computer

Update or restore your device on another computer that uses a different network."


More details here: If you see an error when you update or restore your iPhone, iPad, or iPod


Thanks for connecting with Apple Support Communities.

Best regards!

 


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I am trying to restore backup from Mac to iPhone but it's not showing up in my finder?

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