My AirPods 3 won’t turn off even after I put them in the case

This issue started about a week ago, my left AirPod didn’t turn off when I put it inside of the case, so my phone is constantly connected, it doesn’t charge either, I also tried re

pairing it but it didn’t help, the issue stops after a while and comes back in about a week or two, help please

AirPods (3rd generation)

Posted on Jul 11, 2023 6:52 PM

Reply
1 reply

Jul 12, 2023 2:02 PM in response to IcyIceGuardian

Hello IcyIceGuardian,


It sounds like you've already completed the steps at How to reset your AirPods and AirPods Pro - Apple Support, which is the best steps to follow when running into trouble like this. If issues are persisting after those steps, then we recommend that you contact Apple Support for additional assistance: Get Support


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My AirPods 3 won’t turn off even after I put them in the case

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