HP LaserJet CP1025nw color stopped - 'Filter' failed, 1 page

I've had this problem on all my Mac with this printer for years and have never been able to resolve the issue.


The printer works fine with windows laptops.


Please tell me where the HP driver's 'Filter' file is so that I can delete this 'filter' file, please. I found it a couple years ago but didn't delete it, but now I can't find it and I'm ready to try anything to fix this issue. I haven't been able to use this printer on either of my Macs for years!


MacOS 13.4.1 (22F82)


Just downloaded and installed HewlettPackardPrinterDrivers.dmg and reset printer settings, added the printer.. still same error when printing from anything (Pages in this case).


MacBook Pro 15″, macOS 10.14

Posted on Jul 12, 2023 8:35 AM

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Posted on Nov 25, 2023 2:45 PM

In my case I had migrated from an older machine with Catalina to a new machine with Sonoma. The problem was that Rosetta hadn't yet been installed. Installing Rosetta fixed all my printing problems on the new machine. Presumably this is because the older print drivers had or depended on Intel processor code.

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Question marked as Top-ranking reply

Nov 25, 2023 2:45 PM in response to Kirkules

In my case I had migrated from an older machine with Catalina to a new machine with Sonoma. The problem was that Rosetta hadn't yet been installed. Installing Rosetta fixed all my printing problems on the new machine. Presumably this is because the older print drivers had or depended on Intel processor code.

Jul 12, 2023 10:22 AM in response to Kirkules

Copied from Printer Log file

D [12/Jul/2023:13:16:33 -0400] [Job 14] Set job-printer-state-message to "Looking for printer.", current level=INFO

D [12/Jul/2023:13:16:33 -0400] [Job 14] PID 8770 (/Library/Printers/hp/laserjet/cp1020series/hpcp1020filter.plugin/Contents/Resources/hpcp1020) crashed on signal 11.

D [12/Jul/2023:13:16:33 -0400] [Job 14] Hint: Try setting the LogLevel to "debug" to find out more.

D [12/Jul/2023:13:16:33 -0400] [Job 14] Resolved as \"socket://NPIA556E4.local.:9100/\"...

D [12/Jul/2023:13:16:33 -0400] [Job 14] STATE: -connecting-to-device,offline-report

D [12/Jul/2023:13:16:33 -0400] [Job 14] Executing backend \"/usr/libexec/cups/backend/socket\"...

D [12/Jul/2023:13:16:33 -0400] [Job 14] STATE: +connecting-to-device

D [12/Jul/2023:13:16:33 -0400] [Job 14] Looking up \"NPIA556E4.local.\"...

D [12/Jul/2023:13:16:33 -0400] [Job 14] STATE: -connecting-to-device

D [12/Jul/2023:13:16:33 -0400] [Job 14] NPIA556E4.local.=[v1.fe80::c646:19ff:fe81:7200+en0]

D [12/Jul/2023:13:16:33 -0400] [Job 14] NPIA556E4.local.=169.254.8.224

D [12/Jul/2023:13:16:33 -0400] [Job 14] backendWaitLoop(snmp_fd=8, addr=0x7fb8d5204088, side_cb=0x1095c7cec)

D [12/Jul/2023:13:16:33 -0400] [Job 14] PID 8771 (/usr/libexec/cups/backend/dnssd) exited with no errors.

D [12/Jul/2023:13:16:33 -0400] [Job 14] End of messages

D [12/Jul/2023:13:16:33 -0400] [Job 14] printer-state=3(idle)

D [12/Jul/2023:13:16:33 -0400] [Job 14] printer-state-message="Filter failed"

D [12/Jul/2023:13:16:33 -0400] [Job 14] printer-state-reasons=none


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HP LaserJet CP1025nw color stopped - 'Filter' failed, 1 page

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