The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
when I try to access a shopping site like jc Penney, I get a message "access denied"? I used to be able to access it.
MacBook Air 13″, macOS 13.4
Try turning your VPN off. I use “TunnelBear” as my VPN. I could not access IHG reservations using the link they sent me. I tried turning my VPN off and it works. Weird. I turned VPN back on after doing what I needed to do.
Try a different browser.
Unless you're using a true VPN tunnel, such as between you and your employer's, school's or bank's servers, they provide false security from a privacy standpoint. Read these articles: FPubic VPN's are anything but public,, Former Malware Distributor Kape Technologies Now Owns a Number of Public VPNs and a Collection of VPN “Review” Websites and Security Risks: The Dangers of Using Free VPNs (eccu.edu).
Just some food for thought.
how to fix an "access denied" message
