The "Next" button does not work when trying to log in to Google or when trying to do Google verification

I am trying to access my YouTube account but I am unable to get past Google' 2-step verification because the "Next" button does not work after putting in the access codes. I am using a MacBook Pro and Safari. How do I fix this? I need to access my YouTube account.

MacBook Pro 16″, macOS 13.4

Posted on Jul 12, 2023 11:32 AM

Reply

Similar questions

1 reply

Jul 13, 2023 12:03 PM in response to help1help1he

Hello help1help1he,


To start off, we advise that you restart your Mac (Shut down or restart your Mac) and make sure it's fully updated (Update macOS on Mac). Once those are done, please test this issue. These two simple steps can resolve a lot of unexpected behaviors on your Mac.


If the issues persist, you may want to test in a different internet browser to see if that has any effect on the behavior.


Beyond that, try reaching out to Google for further assistance with their verification software. This page may offer a starting point: Google Help.


We hope this helps. Let us know if we can assist with anything else at all. Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The "Next" button does not work when trying to log in to Google or when trying to do Google verification

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.