Why can’t I call one person in specific

calls that don’t work I call and sends me straight to voicemail but FaceTime work.

iPhone 13, iOS 16

Posted on Jul 12, 2023 8:45 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2023 9:38 PM

23-Dani Said:

"Why can’t I call one person in specific: calls that don’t work I call and sends me straight to voicemail but FaceTime work."

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Troubleshooting Calling Going to Voicemail:


A. Disable Screen Time.

Is Screen Time enabled? If Screen Time is enabled, then that may be getting in the way here. Screen Time can filter out access to info and apps.


B. Disable "Silence Unknown Callers":

If this person is not in your Contacts List, then see if you need to disable Silence Unknown Callers. Go to: Settings > Phone, then scroll down, tap Silence Unknown Callers so that it is greyed out. Go here: Detect and Block Spam Phone Calls - Apple Support. As it reads: "Calls from unknown numbers are silenced and sent to your voicemail, and appear in your recent calls list."

2 replies
Question marked as Top-ranking reply

Jul 12, 2023 9:38 PM in response to 23-Dani

23-Dani Said:

"Why can’t I call one person in specific: calls that don’t work I call and sends me straight to voicemail but FaceTime work."

-------


Troubleshooting Calling Going to Voicemail:


A. Disable Screen Time.

Is Screen Time enabled? If Screen Time is enabled, then that may be getting in the way here. Screen Time can filter out access to info and apps.


B. Disable "Silence Unknown Callers":

If this person is not in your Contacts List, then see if you need to disable Silence Unknown Callers. Go to: Settings > Phone, then scroll down, tap Silence Unknown Callers so that it is greyed out. Go here: Detect and Block Spam Phone Calls - Apple Support. As it reads: "Calls from unknown numbers are silenced and sent to your voicemail, and appear in your recent calls list."

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Why can’t I call one person in specific

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