Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Is there a fix to kernel_task high cpu when connecting external monitor

There are a lot of forum posts showing similar issues such as

and more ...

I have an intel macbook air with ventura 13.2.1 and with the new OS updates I have seen several software compatibilities problems and degradations.


One of them being that I cannot connect an external monitor or the kernel_task process starts claiming 600+% of resources :)


With this most likely being a software issue that apple should address could you please confirm what to look into? I have tried resetting the SMC and NVRAM but made no difference.


The laptop becomes useless when i connect to the external monitor so hopefully someone here can help to point out the fix.

MacBook Air 13″, macOS 13.2

Posted on Jul 13, 2023 3:13 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 25, 2024 9:03 AM

APPLE WILL YOU FIX THIS PLEASE!!!!!! Good to know everyone is having the same issue with an external monitor. This is ridiculous and cannot work this way!!!!

Similar questions

14 replies

Aug 15, 2024 10:44 AM in response to BobHarris

I'm sure that dust could be a problem with high kernel_task, but there is something else going on here. I also have a 2017 MacBook Pro and I have the same problem. I took it to Apple and they blamed my old battery and suggested replacing it (the battery apparently swells when it gets old). The machine was opened, cleaned, the battery replaced and the computer passed all their tests. However, when back at home plugged into the external monitor, the problem with kernel_task was back and it renders the computer virtually unusable. I've been a long time Apple customer and I loved this laptop when I first bought it, but it has been piece of junk in the long run. It had keyboard issues, which Apple wanted nearly $1,000 to replace. I've tried all the suggested fixes, but nothing works.

Jul 13, 2023 10:07 AM in response to bizmate

First, you should update macOS since you are several updates behind now as Ventura is now at 13.4.


Next, disconnect all devices connected to the external Display(s).


If you still have the issue, then disconnect all other external devices in case one of them is causing a problem or a compatibility issue with the display.


Make sure to connect the display directly to the Mac. And try another USB-C port especially on the other side of the laptop. And like @etresoft mentions, try another cable and adapter for the monitor. And try using another video input on the external display. If you are using USB-C on the display, then try HDMI or DVI/VGA depending on the options to see if it makes any difference. FYI, not all USB-C ports on the monitors are the same so make sure to check the documentation for the external display to make sure you are connecting it properly (same goes for cables & adapters).


Aug 1, 2024 6:44 PM in response to BobHarris

BobHarris wrote:

You Mac is over heating.
If kernel_task is using a large percentage of your Mac CPU - Apple Support

Start by having the dust cleaned from the inside of your Mac.

When I tried to use this link it is unable to find the correct page because it adds an extra blank space character "%20" to the URL. Just in case people have trouble with the link @BobHarris provided, here it is again, hopefully without the same issue:

If kernel_task is using a large percentage of your Mac CPU - Apple Support


If this link still is unable to work, then just enter the article number "102172" in the search box on the Apple website.

Jul 19, 2023 6:19 PM in response to HWTech

  • OS update done. This seemed to solve the problem initially. I.E the kernel process does not spike up instantly when the adapter is connected. However, eventually whilst using the mac the process goes up again and machine becomes unresponsive
  • I have a macbook air with only 2 USB-C on the left side and connecting external things like usb pens, monitors, ethernet, SD cards etc using an adapter. I have never experienced with this machine the problem of using this adapter in several occasions especially with USB connected devices but also with the same monitor in the past.
  • I am using HDMI from the monitor to the adapter and the adapter to the USB-C on the Air. I guess i can try the DVI however I have used the same setup in the past, same cable to port to same MacbookAir with older OS, and not once I remember having to unplug the monitor because a process spikes up due to unforeseen circumstances.


Jul 11, 2024 9:50 PM in response to etresoft

Well, what do you know!! Looks like a simple switch of my USB-C hub dongle may have indeed solved the problem. I have a 2017 MBP 15in, 2.9 GHz intel quad core i7, Radeon Pro 560 4GB, 16GB 2133MHz RAM running Ventura 13.6.7. Recently replaced the battery through an Apple certified shop.


Been having this problem for 3+ weeks now. Seemed to be triggered by Zoom calls. Could not understand why it just started happening. Updated to Ventura 13.6.7 but problem persisted. Had to keep disconnecting my LG Ultrawide ext monitor which I have had for a few years and never experienced this.


I just replaced the Vava USB-C hub and reconnected the monitor. So far, 15 mins later, kernel_task is <15%. I will return to edit if anything changes. Fingers crossed!


Jul 26, 2024 11:38 AM in response to pkfromca

UPDATE: This was a temporary relief. Problem seemed to have disappeared for several days but returned. Only thing consistent is that once it starts, if I disconnect the external monitor, it immediately dissipates. Cannot figure out the triggering event. I am now connected with an Apple dongle to USB-C HDMI on one port and the other adapter to another port to support my other peripherals (external camera, printer etc). Been quiet for a couple of days. Watching carefully for the triggering event (probably multi-video stream zoom event).

Is there a fix to kernel_task high cpu when connecting external monitor

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.