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iPhone was removed from the account but the activation lock remains locked.

Someone is giving me their iphone 8. The iPhone was removed from their account but the activation lock remains locked.

iPhone 8

Posted on Jul 13, 2023 9:53 AM

Question marked as Best reply

Posted on Jul 13, 2023 10:12 AM

Your friend needs to complete all of the steps in the support document linked below.


What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


When they do complete all the steps, the phone will power on to the "hello" screen, so you can set it up again using your personal info.





1 reply
Question marked as Best reply

Jul 13, 2023 10:12 AM in response to Community User

Your friend needs to complete all of the steps in the support document linked below.


What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


When they do complete all the steps, the phone will power on to the "hello" screen, so you can set it up again using your personal info.





iPhone was removed from the account but the activation lock remains locked.

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