Redeem gift card

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zayn313 Author

Level 1

4 points

Redeem gift card

Hello apple team

I want to redeem my gift card but unfortunately I received this message. Please solve my problem.

Thank you

Posted on Jul 13, 2023 10:58 AM

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Answer 1

Jul 13, 2023 11:02 AM in response to zayn313

Only the merchant/place of purchase can activate an Apple Gift card. Please return to the place of purchase with your receipt and they can activate your Apple Gift Card.

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Answer 2

Niel

Community+ 2026

Level 10

750,137 points

Jul 13, 2023 11:03 AM in response to zayn313

Click here and see the section about your issue. If you already did, use one of the links to contact Apple Support.

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Redeem gift card

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