I am logged in on the Apps page however I can not get updates to Word or Excell

Ive changed my Apple ID but my computer keeps returning to to the old Id.....even though I have entered it on my computer. How do I change the account so that I can download updates?


Earlier Mac models

Posted on Jul 13, 2023 12:02 PM

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Posted on Jul 13, 2023 12:04 PM

Apps are permanently tied to the ID used to purchase them. If you created a new ID instead of changing the email address associated with the one you were using, you either need to switch back, or delete the apps and re-purchase them.

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I am logged in on the Apps page however I can not get updates to Word or Excell

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