​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


Music app displays unknown error 100030 when downloading music

Been trying to download music through my Apple One account and I keep getting an "unknown error -100030" and none of my music downloads. Any ideas on how to fix?

Posted on Jul 13, 2023 1:06 PM

Question marked as Top-ranking reply

Posted on Jul 13, 2023 4:41 PM

Are you using a VPN or any other 3rd party Optimizing or Anti-Virus software?

One way to test would be to try downloading while booted into safe boot. If it works there,

than it means something you have installed in your default account is causing a problem.

PS - The apps I mentioned above are completely unnecessary and are known to cause issues with macOS.


Start up your Mac in safe mode - Apple Support


1 reply
Question marked as Top-ranking reply

Jul 13, 2023 4:41 PM in response to William Lutes

Are you using a VPN or any other 3rd party Optimizing or Anti-Virus software?

One way to test would be to try downloading while booted into safe boot. If it works there,

than it means something you have installed in your default account is causing a problem.

PS - The apps I mentioned above are completely unnecessary and are known to cause issues with macOS.


Start up your Mac in safe mode - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Music app displays unknown error 100030 when downloading music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.