iOS constantly asks to use Apple ID on Apple TV

Question

Level 1

5 points

iOS constantly asks to use Apple ID on Apple TV

So my iPhone and iPad Both constantly ask me to “Use my Apple ID on This Apple TV”.

Only problem is, I don’t have any Apple TVs installed in my home. It only does it when I’m in the living room of my apartment. So maybe it’s trying to Bluetooth to a neighbor? But it’s very annoying as it asks about every 10 minutes. I even try to connect sometimes and it gives me an error message.

Can anyone tell me how do I turn this off?

Both devices are on the latest iOS.

Thanks!

iPhone 14 Pro Max, iOS 16

Posted on Jul 13, 2023 1:53 PM

Reply

Answer 1

WinsC1

Community Specialist

Jul 15, 2023 8:29 AM in response to STEVER315

Hey STEVER315,

Thanks for the additional details.

We'd recommend contacting Apple Support for further assistance here: Get Support

Thanks!

Reply

Answer 2

Gena_D

Community Specialist

Jul 14, 2023 2:50 PM in response to STEVER315

Hello STEVER315,

It sounds like your neighbor may have the “Anyone can see and stream content to your Apple TV” setting turned on for their Apple TV. This is explained more here: If you're asked to enter an AirPlay password on Apple TV - Apple Support. Are you able to ask them about it? They may not be aware that this is turned on.

We hope this helps. Let us know if we can assist with anything else at all. Take care.

Reply

Answer 3

STEVER315 Author

Level 1

5 points

Jul 14, 2023 5:43 PM in response to Gena_D

thanks for the reply.

it never asks me for a passcode, only to use my ID and then never connects even if I try. Always gives an error.

however my roommate has iOS devices (iPhone and iPad) and they don’t have the same issue and never try to connect. It’s just with my account on my devices.

Reply

iOS constantly asks to use Apple ID on Apple TV

Similar questions