You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I was in the middle of watching a britbox show in the AppleTV app on my phone, when suddenly it stopped playing the video, now it says all Britbox shows aren't available in my country, no matter what I try to watch.
How do I fix this?
shows aren't available in my country
If the message is accurate, then are you in the country that matches where you subscribed? BritBox (and many other content providers) have content licenses for a single country, which prohibits them from streaming abroad.
If the message is not accurate, then verify your IP address. Could that cause (some) content providers to think you are abroad? E.g. is a VPN active, or could your ISP have distributed you with an IP address that might point to a different country?
Location lookup for IP address services: [1] [2]. (I found these pretty accurate.)
If none of the above applies to your situation, then please contact the Apple Support staff for further assistance.
shows aren't available in my country
If the message is accurate, then are you in the country that matches where you subscribed? BritBox (and many other content providers) have content licenses for a single country, which prohibits them from streaming abroad.
If the message is not accurate, then verify your IP address. Could that cause (some) content providers to think you are abroad? E.g. is a VPN active, or could your ISP have distributed you with an IP address that might point to a different country?
Location lookup for IP address services: [1] [2]. (I found these pretty accurate.)
If none of the above applies to your situation, then please contact the Apple Support staff for further assistance.
Britbox Shows not playing on app, says they're not available in my country.
