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My iPad got wet. All it shows now is the “hook to a Mac” image which I have done. It still won’t restore or reset. Is there any way to wipe it now? The volume buttons trick does nothing as well.

My iPad got wet. All it shows now is the “hook to a Mac” image which I have done. It still won’t restore or reset. Is there any way to wipe it now? The volume buttons trick does nothing as well. Thank you.

iPad mini 6, iPadOS 16

Posted on Jul 13, 2023 5:23 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 14, 2023 7:01 AM

Water and electronics do not make happy bedfellows. Your iPad is not designed to be water resistant. While it may survive being splashed with water if immediately dried, it will almost certainly suffer irreparable damage if allowed get wet or is submerged.


Presumably your iPad indicates that it must be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


Ordinarily - if your iPad had not suffered water damage - you would be able to restore an iPad from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


As your iPad has suffered damage, you would be best advised to take your iPad along to the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assess your iPad. If repair isn’t possible, the iPad can be responsibly recycled - and you’ll be in the best possible place to explore possible replacement:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Jul 14, 2023 7:01 AM in response to Helomaniac

Water and electronics do not make happy bedfellows. Your iPad is not designed to be water resistant. While it may survive being splashed with water if immediately dried, it will almost certainly suffer irreparable damage if allowed get wet or is submerged.


Presumably your iPad indicates that it must be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


Ordinarily - if your iPad had not suffered water damage - you would be able to restore an iPad from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


As your iPad has suffered damage, you would be best advised to take your iPad along to the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assess your iPad. If repair isn’t possible, the iPad can be responsibly recycled - and you’ll be in the best possible place to explore possible replacement:

Genius Bar Reservation and Apple Support Options - Apple

My iPad got wet. All it shows now is the “hook to a Mac” image which I have done. It still won’t restore or reset. Is there any way to wipe it now? The volume buttons trick does nothing as well.

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