Exchanging iPad 10th Gen 256 GB WiFi for a WiFi+Cellular version.

Hey everyone,

I was just gifted an iPad 10th Gen 256 GB WiFi version. It's brand new and never used. I wanna exchange it with a WiFi+Cellular model in store. I wanted to know if it can be done and if I have to pay anything extra other than the price difference.

Posted on Jul 14, 2023 5:18 AM

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Question marked as Top-ranking reply

Posted on Jul 14, 2023 5:41 AM

If purchased directly from Apple, in most regions/countries, you have 14-days within which an unwanted undamaged device can be unconditionally returned for exchange or refund. Beyond 14-days, this opportunity is lost.


If not purchased directly from Apple, you will need to investigate the returns policy for the retailer from which the device was purchased.


As for trade-in, Apple does not accept “current” models for their trade-in programme. Consider also that trade-in values are always considerably less than the retail price that will have been paid at time of purchase.


If you are unable to return the unwanted iPad to the retailer, you would be best advised to sell your iPad privately - accepting that you’ll need to offer an appreciably lower price than the buyer would themselves purchase a new/unopened device.

1 reply
Question marked as Top-ranking reply

Jul 14, 2023 5:41 AM in response to SangameshMalipatil

If purchased directly from Apple, in most regions/countries, you have 14-days within which an unwanted undamaged device can be unconditionally returned for exchange or refund. Beyond 14-days, this opportunity is lost.


If not purchased directly from Apple, you will need to investigate the returns policy for the retailer from which the device was purchased.


As for trade-in, Apple does not accept “current” models for their trade-in programme. Consider also that trade-in values are always considerably less than the retail price that will have been paid at time of purchase.


If you are unable to return the unwanted iPad to the retailer, you would be best advised to sell your iPad privately - accepting that you’ll need to offer an appreciably lower price than the buyer would themselves purchase a new/unopened device.

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Exchanging iPad 10th Gen 256 GB WiFi for a WiFi+Cellular version.

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