You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Received notice of virus and asked to download spp

I received notice of my phone having a virus and is removing storage. Asking to download an app to get rid of problem. Is this legit? Notice is only to my phone

Posted on Jul 14, 2023 7:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 14, 2023 7:37 AM

They have been coming often!!!


See -> Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

⤵️

If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing@apple.com


How to report suspicious emails, messages, and calls

  • If you receive a suspicious email that looks like it's supposed to be from Apple, please forward it to reportphishing@apple.com.1  
  • To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.
  • To report spam or other suspicious emails that you receive in your iCloud.com, me.com, or mac.com Inbox, send them to abuse@icloud.com.
  • To report spam or other suspicious messages that you receive through Messages, tap Report Junk under the message. You can also block unwanted messages and calls.
  • Report scam phone calls to the Federal Trade Commission (U.S. only) at reportfraud.ftc.gov or to your local law enforcement agency.


After you have reported, remove the message and see -> Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch

Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support

 

 

4 replies
Question marked as Top-ranking reply

Jul 14, 2023 7:37 AM in response to Jpkmwelsh

They have been coming often!!!


See -> Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

⤵️

If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing@apple.com


How to report suspicious emails, messages, and calls

  • If you receive a suspicious email that looks like it's supposed to be from Apple, please forward it to reportphishing@apple.com.1  
  • To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.
  • To report spam or other suspicious emails that you receive in your iCloud.com, me.com, or mac.com Inbox, send them to abuse@icloud.com.
  • To report spam or other suspicious messages that you receive through Messages, tap Report Junk under the message. You can also block unwanted messages and calls.
  • Report scam phone calls to the Federal Trade Commission (U.S. only) at reportfraud.ftc.gov or to your local law enforcement agency.


After you have reported, remove the message and see -> Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch

Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support

 

 

Received notice of virus and asked to download spp

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.