We bought an iphone Xs kini in japan , but when we got home in Philippines my cellular is not availble how can i fix it?

we bought an iphone Xs in japan but when we got home in Philippines i cant use the cellular what to do?

iPhone XS, iOS 16

Posted on Jul 14, 2023 9:13 AM

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Question marked as Top-ranking reply

Posted on Jul 14, 2023 9:19 AM

It could be the Japanese model does not support Philippines cellilar networks.


Find the iPhone that’s right for your country or region. - iPhone - Supported 5G and LTE networks - Apple or iPad --> iPad - Networks - Apple



It could also be you purchased a phone linked to a specific cellular carrier. Click on the link to read Apple's support article on how to unlock your iPhone for use with a different carrier. - How to unlock your iPhone for use with a different carrier - Apple Support - Only some carriers offer the ability to unlock iPhone for use on any carrier. Follow the instructions in this article to unlock your iPhone.




3 replies
Question marked as Top-ranking reply

Jul 14, 2023 9:19 AM in response to cathlene273

It could be the Japanese model does not support Philippines cellilar networks.


Find the iPhone that’s right for your country or region. - iPhone - Supported 5G and LTE networks - Apple or iPad --> iPad - Networks - Apple



It could also be you purchased a phone linked to a specific cellular carrier. Click on the link to read Apple's support article on how to unlock your iPhone for use with a different carrier. - How to unlock your iPhone for use with a different carrier - Apple Support - Only some carriers offer the ability to unlock iPhone for use on any carrier. Follow the instructions in this article to unlock your iPhone.




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We bought an iphone Xs kini in japan , but when we got home in Philippines my cellular is not availble how can i fix it?

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