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topcatlouie Author

Level 1

4 points

Downgrade icloud not available

My apple devices are not allowing me to cancel icloud. How can I do this?

MacBook Pro 15″, macOS 11.7

Posted on Jul 14, 2023 9:21 AM

Top-ranking reply

FoxFifth

Level 10

472,239 points

Posted on Jul 14, 2023 9:32 AM

Cancel upgraded iCloud storage by downgrading to the free 5GB plan. See instructions in the following Apple article: Downgrade or cancel your iCloud+ plan - Apple Support

Also see the following from that support article:

If you can't tap Done, make sure that you're signed in with the same Apple ID that you use for your iCloud+ plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.

If you downgrade or cancel your iCloud+ plan, the change takes effect after your current subscription billing period ends.1

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