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it say the latest update on my ipad is 12.5.7 and i can’t update it more. how should i make it update if it doesn’t let me

My Ipad is pretty old and it’s on the IOS12.5.7 software update and I don’t know how to make it IOS16 or later. When I go to software updates it says that it is the latest update and it can’t be updated further so i’m not sure what to do.

iPad Air, iOS 12

Posted on Jul 14, 2023 9:26 AM

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Question marked as Top-ranking reply

Posted on Jul 14, 2023 9:27 AM

The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.7.


Apple ended major update support for these models of iPad in September 2019 - although they continue to receive occasional “point” security updates, the most recent being released January 2023. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU capabilities and available RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS16.



For information, here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


32-bit devices (obsolete)

iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)


64-bit devices

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5.7

iPad Air2, iPad mini4 - iPadOS 15.7.7


Newer models are all able to be updated to the current version, iPadOS 16.5.1(c)

  • iPad Pro (all models)
  • iPad Air (3rd generation and later)
  • iPad (5th generation and later)
  • iPad mini (5th generation and later)


4 replies
Question marked as Top-ranking reply

Jul 14, 2023 9:27 AM in response to kiry26

The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.7.


Apple ended major update support for these models of iPad in September 2019 - although they continue to receive occasional “point” security updates, the most recent being released January 2023. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU capabilities and available RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS16.



For information, here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


32-bit devices (obsolete)

iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)


64-bit devices

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5.7

iPad Air2, iPad mini4 - iPadOS 15.7.7


Newer models are all able to be updated to the current version, iPadOS 16.5.1(c)

  • iPad Pro (all models)
  • iPad Air (3rd generation and later)
  • iPad (5th generation and later)
  • iPad mini (5th generation and later)


Jul 14, 2023 9:28 AM in response to kiry26

In short the only thing you can do if you need a newer iOS is to buy newer equipment.


In long, there are different ways to ensure the highest iOS/iPadOS that your device will support is installed on your device.


This support article has instructions about updating an iPhone or iPad wirelessly --> Update your iPhone or iPad - Apple Support


You can also use Mac and PC computers to update system software, as outlined in this support article --> Update iPadOS - Apple Support


Use this support article to identify your iPad model --> Identify your iPad model - Apple Support and then the list below to find out what your iPad is capable of running. Alternatively --and somewhat easier-- is to simply try updating it and see if it will update. When updating, your device will update to the highest version currently available that it will support, or it will just say it is up to date (and can't go any higher) and won't install anything. Apple indicates ( Unable to update my iPhone 6 Plus from 12… - Apple Community ) I need to point out the obvious and state that if you want to run a higher system version than your current device will run, that you need to buy a newer device.


Use the information in this support article to identify your iPad model--> Identify your iPad model - Apple Support


Here's a list of iPad models and the iOS/iPadOS versions they are capable of running:

iPad1 will only update to iOS 5.1.1

iPad2, iPad3 and iPad mini1 will only update to iOS 9.3.5 (WiFi only models) or iOS 9.3.6 (WiFi & cellular)

iPad4 will only update to iOS 10.3.3 (WiFi only) or iOS 10.3.4 (WiFi & cellular)

iPad Air1, iPad mini2 and iPad mini3 will only update to iOS 12.5.7

iPad Air2, iPad mini4 will only update to iPadOS 15.7.7


These models are all able to be updated to the current version, iPadOS 16.5.1

iPad Pro

iPad Air 3rd generation and later

iPad (5th generation and later)

iPad mini (5th generation and later)



it say the latest update on my ipad is 12.5.7 and i can’t update it more. how should i make it update if it doesn’t let me

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