Why am I unable to use Face ID to open my phone after it is shutdown? I have set up Face ID and it works only when my phone closes for screen saver. My husband’s IPhone 14 opens for both!
Then he's not shutting it down. It's going into standby. Shut down is powered off, after which it will always require the passcode.
If yours requires a passcode from standby, check your settings. It's possible to disable Face ID to unlock from standby.
Then he's not shutting it down. It's going into standby. Shut down is powered off, after which it will always require the passcode.
If yours requires a passcode from standby, check your settings. It's possible to disable Face ID to unlock from standby.
My husband’s phone is an iPhone 14 too and yet he can open it with Face ID after his phone is shutdown and since I am his alternate Face ID; I can open it without a passcode. But my phone requires a passcode to open it!
I am using iPhone XS MAX. While setting up face ID it allows me to set up face but while unlocking, it didn't ask for the face but shows message like "Your passcode is required to enable Face ID". I have checked, there is no problem in the front camera and no dust is there. It's cleaned already.
Thank you so much for your help in understanding that my FaceID is working as it was designed and that the passcode is only needed when our phones are shutdown and then restarted!
There is no “screen saver”.
If you shut the phone down completely, you must use the passcode to unlock it before you can use faceid. It’s a security issue.
I am able to use Face ID whenever I am signed onto my account but I have to use a passcode to open my phone whenever I sit it down. My husband has an iPhone 14 and is able to use Face ID after it is shutdown.
