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Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Why am I unable to use Face ID to open my phone after it is shutdown? I have set up Face ID and it works only when my phone closes for screen saver. My husband’s IPhone 14 opens for both!
Then he's not shutting it down. It's going into standby. Shut down is powered off, after which it will always require the passcode.
If yours requires a passcode from standby, check your settings. It's possible to disable Face ID to unlock from standby.
Then he's not shutting it down. It's going into standby. Shut down is powered off, after which it will always require the passcode.
If yours requires a passcode from standby, check your settings. It's possible to disable Face ID to unlock from standby.
My husband’s phone is an iPhone 14 too and yet he can open it with Face ID after his phone is shutdown and since I am his alternate Face ID; I can open it without a passcode. But my phone requires a passcode to open it!
There is no “screen saver”.
If you shut the phone down completely, you must use the passcode to unlock it before you can use faceid. It’s a security issue.
Thank you so much for your help in understanding that my FaceID is working as it was designed and that the passcode is only needed when our phones are shutdown and then restarted!
I am able to use Face ID whenever I am signed onto my account but I have to use a passcode to open my phone whenever I sit it down. My husband has an iPhone 14 and is able to use Face ID after it is shutdown.
