Tried all recommended ways to sync my iPhone and my Brother MFWJ1010 printer with no success. Suggestions?

I have tried all recommended ways to sync my iPhone 8 to my new Brother MFW J1010 printer in order to AirPrint. No luck. Any suggestions?

iPhone 6, 11

Posted on Jul 14, 2023 2:09 PM

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Question marked as Top-ranking reply

Posted on Jul 14, 2023 3:00 PM

Hi,


A Brother MFC-J1010DW is listed in About AirPrint - Apple Support. Is this your exact printer model?


If so, the printer supports Apple's AirPrint technology, and you should be able to use it without additional software/apps, provided that the printer and the iPhone are connected to the same network (Wi-Fi router). Connect via the router (not directly from the iPhone to the printer).

Use AirPrint to print from your iPhone or iPad - Apple Support


However, for some reason, information on the following Brother support page indicates that Brother Mobile Connect is needed.

https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=mfcj1010dw_us_eu_as&os=112

If really necessary, you could perhaps test that iOS app as well.

https://apps.apple.com/us/app/brother-mobile-connect/id1516235668


You may also want to check that the latest printer firmware is installed.


In case of difficulties recognising an AirPrint printer, you could try a power cycle sequence (do not forget the router):

Power off the Wi-Fi router, the printer, the iPhone, and all Macs/iPads/other computers and devices. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPhone. Finally, power on any Macs/iPads/other computers and devices.

1 reply
Question marked as Top-ranking reply

Jul 14, 2023 3:00 PM in response to Pbrazos

Hi,


A Brother MFC-J1010DW is listed in About AirPrint - Apple Support. Is this your exact printer model?


If so, the printer supports Apple's AirPrint technology, and you should be able to use it without additional software/apps, provided that the printer and the iPhone are connected to the same network (Wi-Fi router). Connect via the router (not directly from the iPhone to the printer).

Use AirPrint to print from your iPhone or iPad - Apple Support


However, for some reason, information on the following Brother support page indicates that Brother Mobile Connect is needed.

https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=mfcj1010dw_us_eu_as&os=112

If really necessary, you could perhaps test that iOS app as well.

https://apps.apple.com/us/app/brother-mobile-connect/id1516235668


You may also want to check that the latest printer firmware is installed.


In case of difficulties recognising an AirPrint printer, you could try a power cycle sequence (do not forget the router):

Power off the Wi-Fi router, the printer, the iPhone, and all Macs/iPads/other computers and devices. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPhone. Finally, power on any Macs/iPads/other computers and devices.

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Tried all recommended ways to sync my iPhone and my Brother MFWJ1010 printer with no success. Suggestions?

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