End to end

Hi there La_toxica,

We understand you are seeing a request for a recovery key, but don't remember setting one. Had you recently started the recovery process for your Apple ID? Or did this request just pop up without input?

If it is prompting for the account recovery code or 6-digit code, as it may have been connected to the network when account recovery was in process.

Read more here: How to use account recovery when you can’t reset your Apple ID password

After you start account recovery

After you request account recovery, you get an email with a confirmation of your request and the date and time of when you can expect to regain access.

- If you submitted your account recovery request with iforgot.apple.com through your device's browser, you should avoid using that device during this period. Using that device might cancel account recovery. 

- To avoid delays, turn off other devices that are signed in with your Apple ID until account recovery is complete. 

When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions to immediately regain access to your Apple ID.

In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. You might also be able to shorten the wait time by providing credit-card details to confirm your identity. If you’re given this option, an authorization request goes to the card issuer.*

We look forward to hearing back from you with those details. This will continue to help us narrow down the issue and work towards a solution together.

Best regards.