My iphone 14po freezes and I force restart it but it does no work ,what can I do ?

My iphone 14po freezes and I force restart it but it does no work ,what can I do ?



iPhone 14

Posted on Jul 14, 2023 7:26 PM

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Question marked as Top-ranking reply

Posted on Jul 16, 2023 11:00 AM

Hi Samcraig95,


We recommend that you try the steps in the link below since your iPhone 14 Pro is freezing.


If your iPhone won't turn on or is frozen - Apple Support


To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "If your screen is black or frozen."


On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.
4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.


We recommend the steps above because they will show you what to do if your iPhone has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on.


If you’re still experiencing the same issue, then we recommend that you contact Apple Support directly so that they can work with you to find a solution. You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service. Thank you for participating in the Apple Support Communities. Cheers!

1 reply
Question marked as Top-ranking reply

Jul 16, 2023 11:00 AM in response to Samcraig95

Hi Samcraig95,


We recommend that you try the steps in the link below since your iPhone 14 Pro is freezing.


If your iPhone won't turn on or is frozen - Apple Support


To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "If your screen is black or frozen."


On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.
4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.


We recommend the steps above because they will show you what to do if your iPhone has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on.


If you’re still experiencing the same issue, then we recommend that you contact Apple Support directly so that they can work with you to find a solution. You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service. Thank you for participating in the Apple Support Communities. Cheers!

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My iphone 14po freezes and I force restart it but it does no work ,what can I do ?

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