Magsafe silicone case chipping off! Can it be exchanged?

I bought a iPhone 13 pro silicone magsafe case about 2 months ago. Even with regular use, the case is chipping off at multiple places. I havent dropped the iphone even once, i dont keep it on hard/hot/rough surfaces. I, however, carry it in my jeans pocket. I see that other people have reported this issue and I havent seen any resolution. Any pointers?

iPhone 13 Pro

Posted on Jul 14, 2023 8:51 PM

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Posted on Jul 15, 2023 8:12 AM

If you are asking can you get a replacement for free, it would have to be examined by an Apple technician to concur that it is due to a manufacturing defect and not user caused. Regardless, it will still be worth a try and I suggest that you take it to your local Apple Store (with the purchase receipt) to see what your options are.

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Question marked as Best reply

Jul 15, 2023 8:12 AM in response to dnir78

If you are asking can you get a replacement for free, it would have to be examined by an Apple technician to concur that it is due to a manufacturing defect and not user caused. Regardless, it will still be worth a try and I suggest that you take it to your local Apple Store (with the purchase receipt) to see what your options are.

Magsafe silicone case chipping off! Can it be exchanged?

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