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Why does Apple keeps trying to take money from my card?

Why does Apple keep trying to take money off my card


[Re-titled by Moderator]

iPhone SE, iOS 16

Posted on Jul 14, 2023 9:13 PM

Reply
Question marked as Best reply

Posted on Jul 17, 2023 4:44 PM

We cannot know. We are not Apple. As your fellow end users, we have no more access to Apple sales and financial records than you.


Start here:


If you see 'apple.com/bill' on your billing statement - Apple Support


The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article.


2 replies
Question marked as Best reply

Jul 17, 2023 4:44 PM in response to Kirsten09

We cannot know. We are not Apple. As your fellow end users, we have no more access to Apple sales and financial records than you.


Start here:


If you see 'apple.com/bill' on your billing statement - Apple Support


The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article.


Why does Apple keeps trying to take money from my card?

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