The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My little sister just recently passed away and her mom gave me her Apple Watch. We don't know any of her passwords/usernames to get in and remove the device's activation lock. Is there any way to remove it without having that information?
I am sorry for your loss
No, first you will need to have access to her Apple ID, how you can manage that you can see in this link How to request access to a deceased family member's Apple account - Apple Support
I am sorry for your loss
No, first you will need to have access to her Apple ID, how you can manage that you can see in this link How to request access to a deceased family member's Apple account - Apple Support
Activation Lock
