FaceID is not working on my iPhone

face id not working please solve the problem


[Re-Titled by Moderator]

Posted on Jul 15, 2023 3:19 AM

Reply
Question marked as Best reply

Posted on Jul 15, 2023 3:59 AM

Hello,


Apple has several documents helping you with Face ID.


This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


3 replies
Question marked as Best reply

Jul 15, 2023 3:59 AM in response to Sachinparjapati

Hello,


Apple has several documents helping you with Face ID.


This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


FaceID is not working on my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.