Diagnostic not working

Pressing the two volume buttons while plugging in power does not bring up Diagnostics on iPhone 12 plus

iPhone 12 Pro Max, 16

Posted on Jul 15, 2023 6:34 AM

Similar questions

iphone 13 stuck on diagnostic mode Hello everyone, I have a problem with the diagnostic mode on my iPhone 13, I bought this phone brand new, and when I turn on the phone, it goes into diagnostic mode, but the phone does not come out of this mode.I tried to update this phone via itunes it updated successfully but the problem still remains, and there’s an exit diagnostics button whenever i tap it it restarts my iPhone and then do the same thing all over again! PLEASE NOTE that i not live in america, and becouse of that i cant message to APPLE SUPPORT its not working in my country,
1161 3
How do I put my iPhone into diagnostics mode? Diagnostic repair [Re-Titled by Moderator]
999 1
How to get out of diagnostics mode? I'm stuck in diagnostics mode on my iPhone xr. I have reached the point where it says "how can we help you?". I have done as it says online to do a forced restart by pressing both sound buttons and holding down the button. there I get two choices of pressing exit or shut down. I've tried both but just keep coming back to the same place. what should I do?
4804 2

1 reply

ku4hx

Level 7

23,700 points

Jul 15, 2023 6:35 AM in response to JSB201333

You need to be here: iPhone - Apple Community

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Diagnostic not working

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up