After erasing, 2019 16" MacBook Pro cannot see my WiFi network at startup - I have tried lots of things - Please help

Note that I have read lots of community questions and answers that seemed similar, but none seems to be exactly the same. The various solutions I have seen do not work.


Situation: I have reset my A2141 MacBook Pro to set it up for a new user. It was working perfectly before I did so. When it starts up in Activate mode, it first asks me to choose a language, then to select a Wifi network. I click on the Wifi icon and nothing is listed. I have also tried entering the Wifi details manually, and I then get a message saying it cannot find the network.


After reading at least ten similar questions, I used the erase option in the Recovery menu. Now, when it starts up, I get a spinning globe am invited to choose my network. Once again, no networks are listed, and entering the details manually does not work. I have tried connecting via the personal hotspot on my iPhone and that does not work either.


I am writing this on my iMac which is connected to Wifi, just beside the MacBook Pro, and am connected normally. I can also see three other Wifi networks that are in my neighbors' houses on the iMac. I have also rebooted the router, and this changed nothing.


For some strange reason, I have seen two replies to similar questions wherein people suggested going into System Preferences / Network and making adjustments, but I of course cannot get that far because I can't boot the computer at all. Note also that I do not have an Ethernet to USB C connector and would appreciate it if I could try other suggestions before going out to buy one. The fact that I get the dialog and the 'can't find' messages in the first place suggests to me that the WifI is working, but I could of course be wrong about that. I can't run the diagnostics because the first thing it asks for when I start up while pressing D (have also tried Option-D) is the request to choose a network.


Ideas please!


Mac Pro (2019)

Posted on Jul 15, 2023 8:05 AM

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Posted on Jul 15, 2023 11:33 AM

Managed to fix the problem. Among the many Google search results I looked at earlier today, one flashed back into my mind. Someone said that if connecting to Wifi was not possible after a MacBook had been repaired, it was worth checking whether the antenna cable was attached correctly. The previous owner (my daughter) spilled a coffee on it about nine months ago and a non-official place cleaned it all out and checked that everything was working. So... I decided to explore the new world of Mac repairs and I opened it up, after borrowing a set of pentalobe screwdrivers. Sure enough, one of the three tiny connectors concerned was just hanging loose above its socket. I pushed it back in, screwed everything back together, and it now works, or at least it is now doing a reinstallation of Ventura from the internet and tells me it will be done 1 hour and 22 minutes from now.


Thanks for the suggestions Grant. They helped move the thought process along.

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Question marked as Top-ranking reply

Jul 15, 2023 11:33 AM in response to mtfitzgerald

Managed to fix the problem. Among the many Google search results I looked at earlier today, one flashed back into my mind. Someone said that if connecting to Wifi was not possible after a MacBook had been repaired, it was worth checking whether the antenna cable was attached correctly. The previous owner (my daughter) spilled a coffee on it about nine months ago and a non-official place cleaned it all out and checked that everything was working. So... I decided to explore the new world of Mac repairs and I opened it up, after borrowing a set of pentalobe screwdrivers. Sure enough, one of the three tiny connectors concerned was just hanging loose above its socket. I pushed it back in, screwed everything back together, and it now works, or at least it is now doing a reinstallation of Ventura from the internet and tells me it will be done 1 hour and 22 minutes from now.


Thanks for the suggestions Grant. They helped move the thought process along.

Jul 15, 2023 8:18 AM in response to mtfitzgerald

I am including my "laundry list" of common wi-fi issues that can preclude using a Wi-Fi network automatically.


To be used for Internet recovery, seeing certain error message suggests your provided Wi-Fi Network may be inadequate in some fashion, and cannot be used (for this purpose) in its current state.


Common problems include:

Hidden Network-name

required use of a proxy server to get Internet access

required use of a login page to get Internet access

Use of a login server or certificate to get Internet access

Use of PPPoE in the Mac to get Internet access (typically only applies to DSL)

Use of Fixed IP address rather than good old DHCP

Variance of the time by more than five minutes

Failure of Router to provide workable DNS server addresses, or providing 0.0.0.0 [may produce -2002f]


If you have an Ethernet port, you may in some cases be able to move your Mac close to the Router and connect to the Router using Ethernet.


Jul 15, 2023 10:02 AM in response to mtfitzgerald

Internet sharing ThunderBolt-3 to Thunderbolt-3 should work.


But if you balked at the Apple Belkin USB-C to Ethernet adapter at US$30, know that the Thunderbolt-3 <-> Thunderbolt-2 adapter costs US$50, requires an additional ThunderBolt-2 cable, another US$30, and is most likely only good for this one-off transfer.


If you "found" another Thunderbolt-3 computer and Thunderbolt-3 cable laying around, that could be a cheap alternative.


There is no strong track record recorded here of ThunderBolt-3 connection working first time, every time. It was something to try before getting the Ethernet adapter.

Jul 15, 2023 8:54 AM in response to Grant Bennet-Alder

I have a late 2016 27" iMac. I also have a genuine Apple Thunderbolt cable and the Apple adapter that allows it to be connected to the USB-C port on the MacBook Pro. I have just turned on Internet Sharing via Thunderbolt Bridge on the iMac, then restarted the MacBook Pro. I can see no way of selecting the Thunderbolt connection on the MacBook. It does not appear on the pulldown menu below the spinning globe, and I do not have an SSID and password for it, so that option seems irrelevant.

Jul 15, 2023 11:49 AM in response to mtfitzgerald

¡Congratulations!


Wow, I think that one is the first solution of that type for the surprisingly common 'can't connect after software update/recovery' issue.


sometimes when that is the underlying issue, moving the computer within a few feet of the Router can get you enough signal to proceed, even with a disconnected antenna lead.


I will add your solution to the collective knowledge we are accumulating here -- thanks so much for responding again, because other may get here by searching for a similar issue.


Readers have a remarkably wide experience, and are free to read and just pass by if they have nothing to add. A LOT of problems are solved by persistent Users just based on... 'have you considered' .. kinds of suggestions. As the User with the issue, YOU end up doing the heavy lifting to get the problem solved.



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After erasing, 2019 16" MacBook Pro cannot see my WiFi network at startup - I have tried lots of things - Please help

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