Problem streaming Apple TV+ on LG 43UH6100 TV
My Apple TV+ performance has erroded over time, a few months ago we had what appeared to be buffering issues, then specific shows on Apple TV+ would intermitantly loose Audio then loose video and then display the "Video Not Available" message. Now I can't stream for more than 1 minute before loosing audio/video and getting the "Video Not Available" message.
I tried streaming Apple TV+ on my PC and it worked perfectly.
Nothing I have done has effected the problem on the TV:
1) I have unplugged my Verizon 5G gateway and Smart TV for >3 min
2) I verified my TV's FW version is up to date.
3) Deleated and re-loaded the TV's latest Apple TV+ App.
4) Resorted the TV to it's origianal settings and re-setup.
5) I tested the Apple TV+ with an ethernet cable from the modem to TV
6) I got some help with some of the above from LG support and they also recomended changing the TV's location to Canada then back to my actual country and zip code.
I would like to try rolling back the TV FW as the last update was this Feb 2023, and all but the buffering problem seem to begin after that update. however I have not found the old FW.
I am using a Verizon 5G gateway. I tested the download speed and consitantly got about 50 Mbps. I also tried disableing IPV6 on the gateway router with no effect.
The evidence points to a communication problem from my modem to the TV though I am not knowlegable on the ins and outs of that link or what may have changed.
43UH6100-UH,