How to activate my disabled iMessage

How to activate my disabled iMessage

iPhone 8, iOS 16

Posted on Jul 15, 2023 10:49 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2023 1:34 PM

Hi there Ope121,


If you can't turn on or sign into iMessage on your iPhone, start by checking the settings below to see if that resolves the issue for you:


Check your device settings
1. Make sure that you’re connected to a cellular data or Wi-Fi network. 
2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.


If those settings are correct, try this:


Turn off and restart iMessage and FaceTime
1. Go to Settings > Messages and turn off iMessage.
2. Go to Settings > FaceTime and turn off FaceTime.
3. Restart your device:
* iPhone
* iPad
* iPod touch
7. Turn iMessage and FaceTime back on.

If the issue persists afterwards, you'll want to work through each suggestion below, including contacting Apple Support or your wireless carrier directly:


Still not activated after a day? 
It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
1. Make sure that your device has the latest version of iOS or iPadOS.
2. If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
3. Make sure you can send and receive SMS. If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.
4. Contact Apple Support.

You'll find all this information here: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Jul 16, 2023 1:34 PM in response to Ope121

Hi there Ope121,


If you can't turn on or sign into iMessage on your iPhone, start by checking the settings below to see if that resolves the issue for you:


Check your device settings
1. Make sure that you’re connected to a cellular data or Wi-Fi network. 
2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.


If those settings are correct, try this:


Turn off and restart iMessage and FaceTime
1. Go to Settings > Messages and turn off iMessage.
2. Go to Settings > FaceTime and turn off FaceTime.
3. Restart your device:
* iPhone
* iPad
* iPod touch
7. Turn iMessage and FaceTime back on.

If the issue persists afterwards, you'll want to work through each suggestion below, including contacting Apple Support or your wireless carrier directly:


Still not activated after a day? 
It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
1. Make sure that your device has the latest version of iOS or iPadOS.
2. If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
3. Make sure you can send and receive SMS. If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.
4. Contact Apple Support.

You'll find all this information here: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


Take care.

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How to activate my disabled iMessage

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