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Find my and AirPods Pro 2nd gen

What does it mean if the blue shaded area (approximate location) is not around the grey dot on the item?


also same question sort of. What do the different color dots mean?

Posted on Jul 15, 2023 12:22 PM

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Question marked as Top-ranking reply

Posted on Jul 16, 2023 5:19 PM

Hi internaltemps,


It could mean that they are offline, but it's difficult to say with certainty without seeing what you're seeing. You can share screenshots here, just please mask any personal information in the screenshots.


Alternately, you can contact Apple Support for further assistance:

Get Support


Cheers!

7 replies

Jul 17, 2023 12:09 PM in response to internaltemps

Hi internaltemps,


it's likely your AirPods are offline and what you're seeing is the last known location. Check out the information below and other helpful details in the article here: Find your lost AirPods - Apple Support


"If your AirPods are offline


If your AirPods are out of range or need to charge, you might see their last known location, "No location found," or "Offline."

You can't play a sound to find them, but you might be able to get directions to the location where they were last connected. If they do come back online, you get a notification on the iPhone, iPad, iPod touch, or Mac that you use with them."


Hope the information helps. Again if you need further assistance reach out to Apple Support directly here: Get Support


Cheers.

Find my and AirPods Pro 2nd gen

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